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Customer testimonials & project ratings
independently verified by HomeAdvisor.

Overall Verified
Testimonial Score

4.51

Composite Score

Quality

Customer Service

Value for Money


Review Date: 12/04/2019 | Author: Joe M., Aurora, OH

Comments: Fantastic job

Review Date: 11/22/2019 | Author: Gary T., Seven hills, OH

Comments: they'll do whatever is needed to get the job done

Review Date: 11/13/2019 | Author: Esther S., Cleveland, OH

Comments: Installers were very professional and hard-working. Salesman was helpful, responsive, and not pushy whatsoever. I love the product.

Review Date: 11/13/2019 | Author: Nancy H., Cleveland, OH

Comments: They did a very nice job and were pleasant to deal with. I am very happy with the result!

Review Date: 11/03/2019 | Author: Vicki S., Akron, OH

Comments: Very clean curtis

Review Date: 10/28/2019 | Author: Joyce M., Olmsted Falls, OH

Comments: Luxury vinyl planking installed in kitchen and laundry room. Rich look, easy to maintain. Has transformed these rooms.

Review Date: 10/26/2019 | Author: Tricia S., Brunswick, OH

Comments: The company itself is wonderful, their customer service is top notch. The subcontractors they sent to install the floor did a great job, they were clean and efficient and very nice. I would ve given them a 5 star except the lead person who came to install the floor treated the 2nd person with him terribly at several points during the day. At one point they got in to an argument in my driveway. I understand that there is one person in charge and the other is there to help but he really treated her poorly. I m not sure I would ve stayed on the job if I had been her. She was a trooper and kept her temper and did everything he asked of her, no matter how many times he made her climb those steps and go outside. She deserves 5 stars, the actual company deserves 5 stars, just not the grumpy Gus who led the actual laying of the floor. He needed to take a nap.

Review Date: 10/05/2019 | Author: Ruth C., Maple Heights, OH

Comments: From the beginning the sales representative that came out to my home was excellent . We were not pressured. He gave us a great price that we can afford. The quality of the carpet is outstanding. The installers were perfect. They were very neat and they cleaned up everything when they were done & put my furniture back just the way they found it. I would most definitely recommend this company to others. The only thing that I was not happy with was the communication between the office. I had to keep calling them to find out when they were coming . They could definitely improve in that area. Overall though it was great doing business with them. They are a great company

Review Date: 09/21/2019 | Author: Fiona L., North Olmsted, OH

Comments: Everything was perfect! The sales representative (Sean), along with the installation crew (Steve, Dave and Chad), were punctual, knowledgeable, friendly and meticulous.

Review Date: 09/10/2019 | Author: Esther S., Cleveland, OH

Comments: The installers did a good job and I am very pleased with the product.

Review Date: 09/09/2019 | Author: Carmela E., Cleveland, OH

Comments: They do good work. I still have a few details that need attention and they are attentive and will come to fix them. Thank you

Review Date: 09/06/2019 | Author: Dave P., Cuyahoga Falls, OH

Comments:

Review Date: 08/29/2019 | Author: Clint S., Canton, OH

Comments: After initial misunderstanding about services promised or expected, everything was settled and work was done in a timely manner. Installer was friendly and knowledgeable and kept us informed of what was going on during a sometimes challenging two-day job.

Review Date: 08/01/2019 | Author: David C., Brunswick, OH

Comments: Great product and cost

Review Date: 07/20/2019 | Author: Mike D., Ravenna, OH

Comments:

Review Date: 07/19/2019 | Author: Christopher L., Atwater, OH

Comments: â ¤Ë nvbxg

Review Date: 07/15/2019 | Author: Robert S., Massillon, OH

Comments: did a good job for my father. a bit pricey but finally got them to come down on the price.

Review Date: 07/12/2019 | Author: Dan C., Madison, OH

Comments: The work was originally scheduled to be done on two different days. When the work team arrived, they informed us they could do it all in one day.

Review Date: 06/11/2019 | Author: Reggie R., Cleveland, OH

Comments: It couldn't have gone smoother!

Review Date: 06/05/2019 | Author: Lynn H., Akron, OH

Comments: The crew was tremendous both in professionalism and knowledgeable also extremely courteous.

Review Date: 06/01/2019 | Author: Nanda D., Northfield, OH

Comments: Hi I really like Home Advisor

Review Date: 05/21/2019 | Author: Kathleen L., Cleveland, OH

Comments: Great service

Review Date: 05/15/2019 | Author: Jeff K., Seven Hills, OH

Comments: No high pressure sales. The installers Mike and Tom were on time, courteous, and worked hard the whole time they were here. They paid attention to every detail and made sure I was pleased with what they were doing, . If something came up they always checked with me before continuing doing what they were doing. I felt like they did the work they would do if they were putting it in their own home.

Review Date: 05/01/2019 | Author: Toni P., Strongsville, OH

Comments: Gave price quote and stuck to it even though they ran into some problems with the floor. Worked quickly, cleaned up after, nice guys.

Review Date: 04/18/2019 | Author: Chad W., Medina, OH

Comments: Be prepared for the high pressure sales from John (which I did not appreciate be caved to). The installers came when they said they would and completed our basement carpeting installation in one day and cleaned everything up. We did have to call for a return visit due to an area that was bunched up, and they returned within days and stretch and trimmed carpet to improve installation issue. Summary- was not please with hard sell and lack of proper installation initially, but please with timeliness of installation, clean up and customer service follow up. We like the carpet and hopefully, it will last as quality is difficult to determine as minimal information on manufacturer to compare.

Review Date: 03/29/2019 | Author: Susan L., Massillon, OH

Comments: John responded promptly for our request for an estimate. we were pleased with his presentation and believe we were quoted a good value. The installation process was completed in one business day and the workers kept cleaning up after themselves. The team leader, Reuben, worked along side the other 2 workers making sure they were doing it properly. We did ask them to return to correct 2 minor issues - this was done in a friendly and competent manner the next business day and to our satisfaction.

Review Date: 03/21/2019 | Author: Dan C., Cleveland, OH

Comments: Good friendly workers, quality material.

Review Date: 01/30/2019 | Author: Laura R., Mentor, OH

Comments: Quick response to my inquiry. Sean came to our home for a free estimate and spent almost 3 hours answering every question. We got a great deal. Our installation process was a breeze. The guys were awesome! They worked hard and they worked fast. Our home looks AMAZING and we are so happy with our new floors! And after the project was complete, Sean came back and inspected the work. Couldn't be happier with the entire process, start to finish!!!

Review Date: 01/10/2019 | Author: Scott S., Cleveland, OH

Comments: Wow this is a no-brainer. This company did an absolute impeccable job installing carpet. ON TIME, amazing sales process, amazing install and boom perfect carpet. I had one minor issue after install and sales guy was at my house 3 hours later and fixed the issue. If you see this review..HIRE THEM RIGHT NOW!

Review Date: 12/23/2018 | Author: David W., Bath, OH

Comments: I'll preface this by saying I am a perfectionist and getting everything including the small details correct is what defines a great job. That said, I think NFS is a quality company that does good work, and I would hire them again. The installers did a good job and completed it quickly as we asked, before the year-end holidays. A small issue was corrected quickly without hassle.

Review Date: 12/07/2018 | Author: Yolanda B., Akron, OH

Comments: National Floor Source did a great job from the initial review of our needs, to picking out flooring choices, to meeting our special requirements on the install date and time, to installing our wood laminate flooring and our carpeting. The results turned out very beautiful.

Review Date: 11/17/2018 | Author: Bob G., Youngstown, OH

Comments: We couldn't be happier with our carpet purchase.The install went quickly and the installers were very professional and they left the house cleaner than they found it .Thanks for a great job.

Review Date: 10/28/2018 | Author: Ellen Y., North Ridgeville, OH

Comments:

Review Date: 10/11/2018 | Author: Vicki H., Akron, OH

Comments: Very hard workers finished the job very quickly. Was expecting to take a week but on day 2 worker stayed till job was done.

Review Date: 10/11/2018 | Author: Michael L., Louisville, OH

Comments: They were very flexible in their schedule when I needed to reschedule my initial meeting. They were prompt and thorough and very professional. Outstanding work!

Review Date: 09/25/2018 | Author: Norma H., Cleveland, OH

Comments: The customer service was awesome

Review Date: 09/18/2018 | Author: Bonnie S., Cleveland, OH

Comments: Very professional!

Review Date: 09/15/2018 | Author: Dino L., Medina, OH

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Review Date: 09/12/2018 | Author: Harrison C., South Euclid , OH

Comments:

Review Date: 09/07/2018 | Author: Patricia R., Rootstown, OH

Comments: Very hard working crew. Ordered Wednesday. Salesman was great. Carpet installed Friday. 3 bedrooms, hall, stairs and large living room. Tore up all old carpet and vinyl floor. Installed pad and carpet and done by 6:00. All carpet swept, several pieces of furniture moved. Nice job and nice people.

Review Date: 08/28/2018 | Author: Durell B., Akron, OH

Comments: Great service professional and straight to the point won't give you the run around installer were great and very thorough did not cut corner and carpet looked great very satisfied.

Review Date: 08/25/2018 | Author: Mary beth P., Fairview park , OH

Comments: Carpeted and supplied carpeting for condo

Review Date: 08/20/2018 | Author: Shelle S., Bedford, OH

Comments: First time using this company and they did not disappoint!! The quality, price and customer service was top notch!! At the last minute I added another part of my house to receive new carpet and Natural Floor source got it done...all in the same day!! I will continue to use them for all of my flooring projects!!

Review Date: 08/10/2018 | Author: Diane E., Twinsburg, OH

Comments: 0

Review Date: 08/02/2018 | Author: Beth S., East Canton, OH

Comments: Went out of their way to meet our needs and provided excellent customer service. Still working on the job so will not be able to provide completed information.

Review Date: 07/27/2018 | Author: James M., NORTH OLMSTED, OH

Comments: The crew was very friendly and did a fine job!

Review Date: 07/16/2018 | Author: Ruth L., Barberton, OH

Comments: A nice job.

Review Date: 07/06/2018 | Author: Kattia B., Solon, OH

Comments: Everything was perfect, bathroom and kitchen in one day

Review Date: 07/01/2018 | Author: Don S., Seville, OH

Comments: Matt did an excellent job throughout the process. Would use him again

Review Date: 06/12/2018 | Author: Kris M., Massillon, OH

Comments:

Review Date: 05/23/2018 | Author: Sherryl M., Aurora, OH

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Review Date: 05/16/2018 | Author: Kenneth H., Garfield Heights, OH

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Review Date: 04/25/2018 | Author: Rebecca O., Canton, OH

Comments: I needed my carpet installed quickly. They were there fast and finished the job ahead of schedule.

Review Date: 04/22/2018 | Author: Shaheen S., Akron, OH

Comments:

Review Date: 04/21/2018 | Author: Jeff A., Streetsboro, OH

Comments: This is a great company to work with. We had a knowledgeable sales professional who helped us select the best product for our needs. The cost and value for the money spent was very good. The craftsmen who installed the floor were very detail oriented and did an outstanding job. The installers took great pride in their work, and made sure that their work was done to our satisfaction. I would hire National Floor Source again and highly recommend them.

Review Date: 04/17/2018 | Author: Norbert N., Brunswick, OH

Comments: They did a very good with the installation and clean up.

Review Date: 03/16/2018 | Author: David M., Uniontown, OH

Comments: The only issue I had was poor communication. They didn't tell me what I needed to move before the installers came out. The installers were great. They understood and went above and beyond what they had to do! They did quality work and made good time doing it.

Review Date: 03/14/2018 | Author: Sandy H., Strongsville, OH

Comments: The installers were on time and did good work. I would hire National Floor Source again.

Review Date: 03/13/2018 | Author: Cathy C., Girard, OH

Comments:

Review Date: 03/09/2018 | Author: Joseph M., Warren, OH

Comments: Everyone involved was fantastic. The installers, Chris and Steve were very detail oriented, especially with the trim, which is so important. job looks great and I am very pleased. The sales rep, Mark was very down to earth and not pushy plus he knew his stuff! Great company, excellent people and great job!

Review Date: 03/08/2018 | Author: R A., Niles, OH

Comments: Everything went smoothly. Pros all the way around. Beautiful work.

Review Date: 03/02/2018 | Author: Jeanne C., Twinsburg, OH

Comments: Luxury vinyl was installed on the first floor of my large home. It was a big project and the flooring looks fabulous! The very hard working men were neat and clean. I will use National Floor Source for future projects.

Review Date: 02/28/2018 | Author: Ted P., Girard, OH

Comments: sales man very good, installation went well, one problem very poor clean up after installation, also a wire must have gotten damaged to alarm system sensor , I notified owner of company to see if he would cover it, we had a good conversation about the problem, if it's only a few dollars to repair I will pay for it, it was done by mistake, the installer were very nice guys

Review Date: 02/05/2018 | Author: Matthew W., Brunswick, OH

Comments: These guys were great. Shawn walked us through everything during the quote and explained all options. The crew came out and did outstanding work! When we decide to do carpeting again, this will be our first call!

Review Date: 01/09/2018 | Author: Tom C., North Canton, OH

Comments: There was a problem with the floor underlayment. National Floor cheerfully re- laid the vinyl and it turned out fine. The vinyl was fit very nicely.

Review Date: 12/09/2017 | Author: Cindy H., Massillon, OH

Comments: very good quality product and installers were timely and helpful and profession thank you

Review Date: 11/25/2017 | Author: Jeanne s W., Medina, OH

Comments: Choose this company, you will get the best

Review Date: 11/15/2017 | Author: Theresa C., Cleveland, OH

Comments:

Review Date: 11/14/2017 | Author: Marianne M., Twinsburg, OH

Comments: Installation was well done

Review Date: 11/09/2017 | Author: Marnie N., Cleveland, OH

Comments:

Review Date: 10/31/2017 | Author: Shawna P., Solon, OH

Comments: They came out on a Saturday to review options and had the installation done in a day and a half the same week. Very professional and my floors look amazing.

Review Date: 10/15/2017 | Author: Sandra R., Chardon, OH

Comments:

Review Date: 10/12/2017 | Author: Barbara D., Twinsburg, OH

Comments: They came out and scheduled the installation right away. Installation was completed in less time than estimated and the job was done well.

Review Date: 10/06/2017 | Author: Linda D., Akron, OH

Comments: !

Review Date: 10/02/2017 | Author: Don F., Canton, OH

Comments: Excellent pricing and service but very limited selection of carpet to choose from.

Review Date: 09/27/2017 | Author: Michael M., Kent, OH

Comments: When we were trying to decide on a pattern for the floor and the quality of the flooring...Eric brought out many samples to look at and was helpful in explaining the differences and was NOT a hard sell for one or the other type of product. Very helpful.

Review Date: 09/23/2017 | Author: Carlotta H., Northfield, OH

Comments:

Review Date: 09/23/2017 | Author: Darlene V., Cuyahoga Falls, OH

Comments: N/A

Review Date: 09/08/2017 | Author: Monica P., Akron, OH

Comments: Fast, friendly and the results were fabulous!

Review Date: 09/08/2017 | Author: Carlene G., Akron, OH

Comments: From the first contact with Todd to working with the crew I was very impressed. I was treated like I was the only customer in the world. Most importantly, the quality of work was A+. I certainly recommend National Floor Source.

Review Date: 08/19/2017 | Author: Jayne G., Litchfield, OH

Comments: Great customer service! Able to make appt for estimate in less than a week! Todd came out understood exactly what I needed brought samples with him-gave me price in the range we were looking for! Made appt with installers and within a week job was completed! Since it was almost entire house job they sent 3 installers and were done in 4 hours! Very happy with outcome

Review Date: 08/10/2017 | Author: Gerald K., North Royalton, OH

Comments: Very good work performed with no problems.

Review Date: 08/09/2017 | Author: Sean R., Macedonia, OH

Comments: will use again! they went the extra mile to ensure the carpet and laminate was done right thanks again, sean

Review Date: 07/28/2017 | Author: a Neighbor, Cuyahoga Falls, OH

Comments: .

Review Date: 07/27/2017 | Author: Virginia M., Richmond Heights, OH

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Review Date: 07/13/2017 | Author: Dan C., Akron, OH

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Review Date: 06/25/2017 | Author: Nita W., Hartville, OH

Comments: Great job, Tommy and Rod were prompt each day. They listened to my questions and made adjustments when necessary. My floors look great. thanks

Review Date: 06/20/2017 | Author: James C., Cleveland, OH

Comments: First time using home advisor was an awesome simple experience. I hired them to give me evaluation a week from now. will be looking at homeadvisor for my next project

Review Date: 06/17/2017 | Author: John H., Cleveland, OH

Comments: Kenny did the installation. He was courteous and professional. The floor looks great

Review Date: 05/16/2017 | Author: Michelle S., Cleveland, OH

Comments: Left a little too much carpeting. I have enough for an entire other room. So I've paid for carpeting I'm not using, plus it is sitting on my garage floor.

Review Date: 05/15/2017 | Author: a Neighbor, Cleveland, OH

Comments:

Review Date: 05/05/2017 | Author: Laura donna P., Strongsville, OH

Comments: Sean was great he came over to the house measured everything got everything ordered the installers worked hard and efficiently the carpet looks great I am so satisfied !!!

Review Date: 04/21/2017 | Author: Dwight G., Akron, OH

Comments: The installers were very courteous and friendly. They were hard working and diligent. They did a great job on the installation. I am very pleased with them and their work.

Review Date: 04/05/2017 | Author: Thomas P., Akron, OH

Comments:

Review Date: 04/03/2017 | Author: Myra K., Akron, OH

Comments: I was pleased with the excellent value for my money and they were also very professional in regards to being in my home and doing work.

Review Date: 03/28/2017 | Author: Diana N., Olmsted Falls, OH

Comments: Chris, David and Anthony did a bang up job! Very nice guys. Hard working, friendly, and courteous. I LOVE my new carpet.

Review Date: 03/25/2017 | Author: Lynne J., Richfield, OH

Comments: Expect the number of days to complete the job to run longer than the salesman tells you. Things are done right, sometimes it takes longer.

Review Date: 03/19/2017 | Author: James M., Maple Heights, OH

Comments: Great job very satisfied with the whole experience.

Review Date: 03/16/2017 | Author: Tammy H., Berea, OH

Comments: The floors look great

Review Date: 03/16/2017 | Author: a Neighbor, Akron, OH

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Review Date: 03/11/2017 | Author: a Neighbor, Cleveland, OH

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Review Date: 03/01/2017 | Author: Beverly S., Stow, OH

Comments: They were courteous, stayed on task and did a fine job.

Review Date: 02/17/2017 | Author: Jason L., Aurora, OH

Comments: Good job

Review Date: 01/12/2017 | Author: Patti S., Mogadore, OH

Comments: .

Review Date: 11/23/2016 | Author: Inga L., Brecksville, OH

Comments: EXCELLENT CUSTOMER SERVICE

Review Date: 09/02/2016 | Author: Christopher V., Northfield Center, OH

Comments: Excellent! From sales consultant to installers. Great attention to detail during installation. Expedient, polite, clean. Wouldn't think of using anyone else.

Review Date: 08/07/2016 | Author: a Neighbor, Minerva, OH

Comments: They installed the flooring on a really hot day, but worked every hard to get it done.

Review Date: 08/04/2016 | Author: Cherie S., Akron, OH

Comments: Honest, reliable and did just what they promised. Installers were great and did a fantastic job. Very happy!

Review Date: 08/04/2016 | Author: a Neighbor, Akron, OH

Comments: They did a good job and they were efficient.

Review Date: 06/03/2016 | Author: Allison C., Canton, OH

Comments: Todd was very professional and fair. They installed a special order carpet on the very next morning at 1/3 of the price of another contractor. they took extra steps to enhance the look of my stairs that other contractors did not even offer to do, we absolutely love the way they did them! Thank you so much for your promptness, our busy life went undisturbed and the finish was spectacular! highly recommend!

Review Date: 04/22/2016 | Author: a Neighbor, Uniontown, OH

Comments: they did a great job.....

Review Date: 04/22/2016 | Author: Judy G., Canton, OH

Comments: These folks are totally awesome. They are perfectionist and very hard working. Also, they leave your home neat and clean. They are personable, easy to talk to and do what they say. They come on time and the salesman is not a high pressure salesperson. You can tell he loves and stands behind his company. The installers work until the job is done. I am so proud of my floors. It was worth the investment. You will be glad you hired these wonderful, friendly, hardworking people. Two Thumbs UP!!!

Review Date: 03/11/2016 | Author: a Neighbor, Wadsworth, OH

Comments: Great job!!

Review Date: 02/27/2016 | Author: Stephen L., Akron, OH

Comments: They responded very quickly to my inquiry. Salesman was very informative and didn't try to swindle. Everything he said was what we got.workers arrived on time daily and worked diligently until the job was done. No shortcuts taken.

Review Date: 02/25/2016 | Author: Dorothy P., Stow, OH

Comments: Very happy with flooring that is completed and excited for the additional flooring they are going to do.

Review Date: 02/05/2016 | Author: Lisa F., Louisville, OH

Comments: I received excellent service from the first phone call to the sales rep that came to the house with samples, to the install where they went above and beyond to make sure everything was done properly. The flooring looks gorgeous.

Review Date: 11/26/2015 | Author: Ron D., Canton, OH

Comments: From the first visit by Todd for a quote, to the installation by Matt and his assistant, Sam, we experienced professionalism and expertise. The cleanup was perfect. Our wood laminate floor is beautiful! We highly recommend this firm. Ron L. in Canton OH

Review Date: 09/24/2015 | Author: Elizabeth L., Hudson, OH

Comments: very nice people to work with.

Review Date: 09/16/2015 | Author: a Neighbor, bolivar, OH

Comments: Friendly sales person.

Review Date: 08/19/2015 | Author: Ron R., Akron, OH

Comments: Professional job from salesman through installation and moving of furniture.

Review Date: 08/04/2015 | Author: John D., Wadsworth, OH

Comments: Installers were professional and courteous. The carpet looks great. I would definitely use them for future carpet purchases.

Review Date: 06/30/2015 | Author: Dawn C., Creston, OH

Comments: Quick response to initial inquiry. Free in home estimate. Always returned phone calls promptly. installers were professional and courteous. Floors look beautiful. I will be using them for my upstairs bedrooms next year.

Review Date: 06/08/2015 | Author: a Neighbor, Stow, OH

Comments: The installers were very professional and did a good job. They also clean up very nice

Review Date: 05/31/2015 | Author: Cathy S., Wadsworth, OH

Comments: great work! So pleased with my new carpet.

Review Date: 05/20/2015 | Author: Jessica C., Broadview Heights, OH

Comments: Floors look amazing! Everyone that I had contact with was great with lots of knowledge and superior customer service! Hit a few minor bumps in the road like any project and they handled any problems so quickly it was amazing. Their work, customer service and follow up is the best I've ever seen. Would recommend to anyone!

Review Date: 05/10/2015 | Author: a Neighbor, Stow, OH

Comments: Did a great install job better than original

Review Date: 04/13/2015 | Author: a Neighbor, Doylestown, OH

Comments: Install quick within few days of ordering. Installers pleasant and good workers. Wish I would have gone with thicker pad

Review Date: 04/01/2015 | Author: Kristin S., Macedonia, OH

Comments: They did a great job. They moved the appliances leveled all the floors and placed the flooring then put everything back. We live in a 150 year old house no project is easy but they worked very hard and did a wonderful job all in one day. Would use them again!

Review Date: 03/16/2015 | Author: Kelly F., Akron, OH

Comments: Todd told me we would not have to move the furniture, since we only did one room (large) they only sent one person. My husband (with COPD) and I had to help move furniture. Did not care for that. Brian did a great job and I love my carpet. Would recommend, just be sure you don't have to move the furniture.

Review Date: 03/02/2015 | Author: Sue and denis G., Youngstown, OH

Comments: Dependable qualified and professional workers. Would recommend!

Review Date: 12/29/2014 | Author: Elaine S., Kent, OH

Comments: Mike and his installation crew did an exceptional job accommodating a very tight schedule. They really went above and beyond. If I have flooring needs again I'll definitely reach out to them.

Review Date: 11/26/2014 | Author: Lynn M., Canton, OH

Comments: Worked from about 10:30 to 5:30. Did a good job. Would recommend.

Review Date: 11/05/2014 | Author: Leah B., North Canton, OH

Comments: I would certainly use this company again. Sales rep Todd, was so helpful, he explained my options, with no high pressure sales. At installation, they found a structural issue. They put me in touch with an excellent contractor, Brad at Premium Construction. He corrected the issue, and installed the hardwood floor. I am extremely happy with the final result.

Review Date: 09/16/2014 | Author: Craig L., CUYAHOGA FALLS, OH

Comments: Excellent

Review Date: 08/07/2014 | Author: .mike P., Brunswick, OH

Comments: They were nice people

Review Date: 07/28/2014 | Author: Scott H., Medina, OH

Comments: A great experience from start to finish...and a thousand dollars less than the company that has the old guy as their mascot! LOL

Review Date: 07/26/2014 | Author: Kristin S., Cuyahoga Falls, OH

Comments: They were prompt and completed the work quickly and efficiently.

Review Date: 06/23/2014 | Author: Mary ann K., Macedonia, OH

Comments: Best workers I ever hired. They listened to my requests and went the extra mile with a great attitude. They installed flooring in 4 rooms in a day and a half. They were meticulous and didn't leave any mess. Wish I could find workers like these for every home project!

Review Date: 06/22/2014 | Author: Steve M., Hudson, OH

Comments: Highly Reccomend

Review Date: 06/02/2014 | Author: Betty R., North Royalton, OH

Comments: Salesman and installers were very courteous. Very nice personalities and prompt.

Review Date: 05/25/2014 | Author: Ken M., Cleveland, OH

Comments: The two man crew that installed engineered hardwood in our ki tchen and front entry and installed new carpeting throughout the entire house did a very professional job and were very personable. I wood use this company again.

Review Date: 05/22/2014 | Author: Denene B., Akron, OH

Comments: explained exactly what was needed to complete the job. Professional staff came install the carpet. He was able to match my old carpet almost perfectly

Review Date: 05/02/2014 | Author: Venessa V., Akron, OH

Comments: From my first call from Eric to the free in home estimate from Todd to the installers Brad, Steve, and Chris I had a great experience. Everyone was professional, knowledgable, and timely. I would absolutely recommend and hire them for future work.

Review Date: 04/24/2014 | Author: Tracy S., Aurora, OH

Comments: Very positive experience. Cost was reasonable, value and work quality exceptional. Everyone was courteous, on time and professional. I will recommend this company to anyone looking to install new flooring.

Review Date: 04/19/2014 | Author: Fallon J., Akron, OH

Comments: The installers and salesperson was courteous and respectable.

Review Date: 02/11/2014 | Author: Mike M., Cuyahoga Falls, OH

Comments: The salesman and owner of the company were very courteous. The installers were here on time and installed all the carpet in one day. The price was great and the carpet looks awesome.

Review Date: 02/03/2014 | Author: a Neighbor, Parma, OH

Comments: .

Review Date: 01/22/2014 | Author: Eric N., Uniontown, OH

Comments: The cost was reasonable. The work was done on time and the quality was excellent. I am very happy with this contractor and looks forward to hiring them in the future.

Review Date: 10/14/2013 | Author: Beverly D., Akron, OH

Comments: They were very courteous, came on time and the work was done in one day. I was surprised by how conscientious the installers were. They moved all our furniture and took great care not to damage anything. The project was right on budget with no extras quoted. They were several hundred dollars cheaper than Home Depot had quoted us for comparable quality of carpeting. So far we are pleased with the product of wall to wall carpeting throughout our home. They also removed our old carpeting and disposed of it.

Review Date: 10/09/2013 | Author: Gus P., Canton, OH

Comments: A minor bump with scheduling but I am thrilled with my laminate flooring. . Mike is very skilled at what he does. Happy!!!!!

Review Date: 09/29/2013 | Author: Tom J., Massillon, OH

Comments: Very professional!

Review Date: 08/22/2013 | Author: Bob W., Independence, OH

Comments: I am thrilled with the look and finish of my laminate flooring. This company started and finished the job when promised. Mike is very skilled at what he does and I am certain no one could have installed my floor better than him, and his finishing touches really makes a big difference. This company will always be my first choice for any needed work in the future.

Review Date: 07/31/2013 | Author: Tammy E., Canal Fulton, OH

Comments: I had living room, dining room and hall done. looks great and the work is very professional. I would recommend them .

Review Date: 07/28/2013 | Author: Harry H., Akron, OH

Comments: Timely service. Installer Mike was very professional.

Review Date: 07/12/2013 | Author: a Neighbor, Akron, OH

Comments: Worked with them to install carpet on stairs and landing area. Were quick and easy to work with. Would reccommend them to others looking for similar projects.

Review Date: 07/01/2013 | Author: Carol Z., Uniontown, OH

Comments: I had a wonderful experience with my carpet install. They understood what I was looking for and the situation I was in and helped me find the right carpet at the very best price. Thanks so much!

Review Date: 06/21/2013 | Author: Cherie S., Akron, OH

Comments: Nice job, great installers, and happy customers!

Review Date: 06/15/2013 | Author: Jennifer L., Canton, OH

Comments: He and his team were very professional and did quality work. Once we put everything back together, we will use them again to do the remaining rooms.

Review Date: 06/04/2013 | Author: Tim R., Wooster, OH

Comments: I talked to Eric on the phone first and was impressed with his manners, professionalism and his down to earth friendliness. On top of that, he didn't try to up-sell me; instead he said he had several remnants that might be acceptable, then he came out, showed us, gave me a great quote, and did a great job (including clean up). Best of all, his total price for the carpet, padding + installation was actually 10% less than what he had originally quoted me. I couldn't be happier. I will use him in the future and highly recommend him to my friends, family and anyone else as well. You won't be disappointed. Sincerely, Rev. Timothy E. Rodemann

Review Date: 05/30/2013 | Author: Jon S., Kent, OH

Comments: The installers did a good job, but they were little late. They did not replace the doors to the utility room or rectory until I asked them to, and they did not tell me that the bedroom doors would not close. I expected that problem, but hey could have told me. On the other hand, they did haul away the old carpeting, and I appreciated that.

Review Date: 05/13/2013 | Author: David J., Canfield, OH

Comments: todd did a great job with the sales and arranging installation. the installation did not go as smoothly as it should have. took 4 days of disruption rather than the 2-3 as stated. the finished product of sales and installation was EXCELLENT. would use these people again

Review Date: 04/29/2013 | Author: Alan S., Bedford, OH

Comments: Eric listened to what we requested regarding flooring and presented materials in a professsional manner. The carpet layers showed up on time and proceeded in a very workmenship type of manner. I would recommend Eric and his company for future flooring needs.

Review Date: 03/06/2013 | Author: Tina S., Massillon, OH

Comments: Eric and his contractors was wonderful. they helped us and gave us a good quoter and great carpet.

Review Date: 12/20/2012 | Author: a Neighbor, Stow, OH

Comments: Good professional company. Sales person was willing to listen, understand and explain the options. Eric himself came over to my house during the installation to support his installers. Installers were well spoken, professional and truly cared to do an excellent job. They were able to complete the work on time and cleaned up as required. Honest people and excellent service.

Review Date: 12/03/2012 | Author: a Neighbor, Brecksville, OH

Comments: They were prompt and efficient. Great service!

Review Date: 11/26/2012 | Author: Jason E., Bowerston, OH

Comments: i was absolutely impressed with the carpet n everything that was offered for myself n my wife we got an absolute deal for what we got eric was very helpful and not like u see just wanting to sell smething but to help us in our carpet he explained everything perfect n asked if we had questions very polite n i will deffinetly be calling them back to finish rest of house ty eric

Review Date: 11/15/2012 | Author: a Neighbor, Macedonia, OH

Comments: I needed my carpet in less than a week and I was able to get my quote and carpet installed w/in 4 days...so appreciated that!

Review Date: 11/14/2012 | Author: Jacquie K., Streetsboro, OH

Comments: Very prompt arrival of courteous, skilled workers; excellent installation of wood flooring with attention to all important details; cleanup and the return of the rooms to order for the home owner was greatly appreciated.

Review Date: 11/03/2012 | Author: John L., Strongsville, OH

Comments: Very knowledgable professional craftsman. The floor turned out great. They even gave me information on how to clean and maintain it in the future.

Review Date: 10/16/2012 | Author: Gary C., Brunswick, OH

Comments: Our installer Chris was on time and courtious. He did an excellant job installing our four floors. We will ask for him when our family is ready to install Berber carpeting in our family room. Quality workmanship, by all means!!!!

Review Date: 10/06/2012 | Author: Doyle l sr. W., Wooster, OH

Comments: The men were actually early, and they worked hard the whole time they were here. We really like the workmanship, cannot seeing any seaming and for that I am especially grateful. The quality of the carpeting, and padding lives up to billing. Thank you so much.

Review Date: 10/02/2012 | Author: Susette Z., Brunswick, OH

Comments: Comfortable and informative experience

Review Date: 09/22/2012 | Author: Scott W., Canton, OH

Comments: Easy going and very helpful

Review Date: 09/15/2012 | Author: Barbara J., Massillon, OH

Comments: These installers were very good and great to work with.......they did everything possible to make it as easy as possible for me! Loved these guys!

Review Date: 08/17/2012 | Author: Shandi O., Uniontown, OH

Comments: very pleasent people to work with regarding installation of flooring. they moved all appliances which was a great service. they were a bit over my initial planned budget, however it went smoother and was much less stressful for me than some of the other options i had availabile.

Review Date: 08/16/2012 | Author: Karen B., Cuyahoga Falls, OH

Comments: I cannot give an accurate rating at this time. Installation of floor is scheduled for later in September. In our inital meeting with him, he was very professtion and knowledable. Thanks!

Review Date: 08/14/2012 | Author: Dan M., Massillon, OH

Comments: They showed up on time and did a very good job. I would recommend them to anyone.

Review Date: 08/08/2012 | Author: Michael A., Solon, OH

Comments: good

Review Date: 07/30/2012 | Author: Dan V., Brunswick, OH

Comments: no comment

Review Date: 07/14/2012 | Author: Charles L., Bedford, OH

Comments: The installers were very professional and friendly.

Review Date: 06/22/2012 | Author: Yvonne R., Cleveland, OH

Comments: Fast response to my initial request. Installers were very friendly.

Review Date: 06/09/2012 | Author: Andrea W., Stow, OH

Comments: Excellent service and value. Installers were professional and very courteous. Work was completed on time and in a timely manner.

Review Date: 05/24/2012 | Author: Jana R., Akron, OH

Comments: The men were wonderful. Removing the old floor took more time than they expected, but they did a great job. I love the new floor.

Review Date: 05/13/2012 | Author: Monica C., Cleveland, OH

Comments: They made me happy :)

Review Date: 04/18/2012 | Author: Deborah A., Maple Heights, OH

Comments: They were very professional and did an excellent job!

Review Date: 04/04/2012 | Author: Billy A., Cleveland, OH

Comments: excellent installers with great work ethics

Review Date: 03/30/2012 | Author: Mike M., Northfield, OH

Comments: I was very pleases with the salesperson, the product, the installation, and the installers. This was a pleasant expierence

Review Date: 03/28/2012 | Author: Donna B., Cleveland, OH

Comments: The sales person was good, installation was very good.

Review Date: 03/26/2012 | Author: Dana C., Canton, OH

Comments: I had carpet put in my whole upstairs. The job was done well and I thought it was reasonable. The installers were on time.

Review Date: 03/24/2012 | Author: a Neighbor, Cleveland, OH

Comments: The sales team was very good. The installation guys scratched some paint off my walls when they were installing the carpet. Other than a bit of touch up paint, the experience was very positive.

Review Date: 03/17/2012 | Author: Robert C., Akron, OH

Comments: Great company! Great workmanship! My floors are beautiful! Only company to give a military discount out of 4 who bid. Todd even asked first and then shook my hand and said thank you for serving. Great people. Thank you all.

Review Date: 02/27/2012 | Author: Ed L., Akron, OH

Comments: They were on time , respectful of my needs and very professional,and fast.

Review Date: 02/27/2012 | Author: Melissa W., Canton, OH

Comments: VERYCURTIOUS AND PROMPT. DID A VERY NEAT AND NICE JOB!! IT LOOKS GREAT!

Review Date: 02/16/2012 | Author: Gary S., Alliance, OH

Comments: They were on time and were early a few times. They were very professional, clean and, friendly. I can't really say anything bad about working with them,its was a great experience all around.

Review Date: 02/06/2012 | Author: Brenda T., Rittman, OH

Comments: I was very happy with my new carpet. Mike and his crew were very knowledgeable with their jobs. I would like them to come back and do my upstairs! Thanks again, Brenda Toler

Review Date: 01/02/2012 | Author: John B., Canton, OH

Comments: Very friendly and nice installers. Todd came over during the installation and even went and picked up some extra supplies for the workers.

Review Date: 12/08/2011 | Author: Richard G., Akron, OH

Comments: .

Review Date: 12/05/2011 | Author: Mike B., North Royalton, OH

Comments: Installers were on time, efficient and very respectful. They completed the job in one day. They also took away my old carpet and cleaned up after the install including vaccuuming the new carpet before leaving. I would recommend using Eric Todd Albaugh, LLC for your carpet needs.

Review Date: 12/03/2011 | Author: a Neighbor, Twinsburg, OH

Comments: Outstanding

Review Date: 11/19/2011 | Author: Don M., Macedonia, OH

Comments: Professional. Dedicated to the satisfaction of his customers.

Review Date: 11/11/2011 | Author: Colleen G., Akron, OH

Comments: We had a job that needed done within a very limited time frame. I called on a Wednesday and had new carpet by early Friday afternoon! Everyone I spoke with was very professional and courteous. Thanks guys for a professional job well done!

Review Date: 11/02/2011 | Author: Tom F., Brewster, OH

Comments: I thought they did a real good job at a reasonable price.

Review Date: 09/15/2011 | Author: Loretta B., Tallmadge, OH

Comments: No comment.

Review Date: 09/04/2011 | Author: Larry R., Twinsburg, OH

Comments: A fair price all done the next day after ordering

Review Date: 07/16/2011 | Author: Debra C., Medina, OH

Comments: Prompt service and quick completion of job. Was able to have product installed the next day.

Review Date: 07/09/2011 | Author: John G., Medina, OH

Comments: Prompt, friendly, professiona perfomance.l

Review Date: 07/06/2011 | Author: Gen D., Stow, OH

Comments: From start to finish, we were very pleased with the professional and competent work done in our home- we had our basement carpeted. On the initial visit we were given great advice, wonderful choices and expedient scheduling. The work was done by two outstanding young men who worked hard to achieve perfection. They cleaned up everything and were very professional and respectful of our home. I would highly recommend contacting Eric TOdd Albaugh, LLC for your home needs.

Review Date: 05/15/2011 | Author: Beth ann C., Akron, OH

Comments: This process was excellent! Installation was scheduled within a week, the quality of installation was great and the price and customer service was better than local big corporation competitors.

Review Date: 04/26/2011 | Author: Lisa N., Akron, OH

Comments: show up on time, very good with cleaning up after themself and the final project was great!!!!!!!!!!!!!! thanks for the beautyful work....:)

Review Date: 04/22/2011 | Author: a Neighbor, Twinsburg, OH

Comments: It was a good experience!

Review Date: 04/02/2011 | Author: Larry J., Akron, OH

Comments: excellent job all around

Review Date: 04/01/2011 | Author: Susan K., Kent, OH

Comments: I truly can't say enough about the terrific experiences I had with Eric and his installers. Eric's carpet array was excellent, making it hard to choose just one. The 3 installers were punctual, efficient, friendly, and courteous at all times. Neither Eric nor they would leave without making sure everything I wanted (like where the furniture was to be placed) was done. It was a seriously delightful adventure and I'm sorry it is complete.